Every call answered.
Websites and missed-call recovery for Brisbane trades. When you're up a ladder and the phone rings out, we text the caller back, answer the web enquiry and chase the quote, so the job stays yours.
Fixed prices, shown with GST. A 14-day pilot before any monthly plan. You own your website, domain, Google listing and phone number at all times.
Small trade businesses that are busy on the tools
One to five people, owner on the job, phone in a pocket. If two or more of these sound familiar, we can probably help.
Calls ring out
Enquiries after 4 pm and during jobs go to voicemail. Most callers don't leave one. They ring the next name on Google.
No website, or one that doesn't work on a phone
No click-to-call, no quote form, no padlock in the address bar. Customers can't tell you're real.
Quotes go quiet
You send the price and never hear back. Nobody has time to follow up at 48 hours and again at a week.
Three things, plainly priced
All prices in Australian dollars, excluding GST, with the GST-inclusive total alongside. We are GST-registered and you receive a Tax Invoice for every payment.
Website: Starter
$1,500 + GST ($1,650)
50% deposit, 50% on go-live
- One-page site that works on a phone
- Click-to-call and a quote form
- Linked to your Google Business listing
- Your licence details shown, as Queensland requires
- Secure hosting (HTTPS) for 12 months
- Live within 7 days of receiving your content
Care
$149 + GST ($163.90) / month
Keeps the site working after the first year
- Hosting, security and backups
- One content change a month
- A weekly post on your Google listing
- Uptime monitoring
Recover
$499 + GST ($548.90) / month
Everything in Care, plus the phone and the quotes
- Missed-call text-back on your existing number
- Website enquiries answered within 5 minutes
- Quotes chased at 48 hours and 7 days
- Review requests to your real customers
- Monthly report: calls recovered, quotes chased, jobs won
Terms. Monthly plans are paid in advance, price fixed for 12 months, 30 days notice either way after any minimum term. Setup fee of 150% of the first month, plus GST, waived with a six-month commitment. After six months on Recover you can take the whole setup in-house for a one-off handover fee. You are never locked in.
The 14-Day Lead Recovery Pilot
$750 + GST ($825)
Credited as your Recover setup fee if you continue. If you don't, you keep the report.
For two weeks, every missed call to your number gets an instant text and a follow-up, every website enquiry gets a reply within five minutes, and every open quote gets chased. A person watches every conversation.
Before day one we agree in writing what counts as a recovered lead. During the pilot you mark each lead we hand you as quoted, won or lost with a rough value. The report at the end shows jobs and dollars, not just texts sent.
How the messages work, honestly. The first text-back and the first reply to a web enquiry are written by an automated assistant (AI software) using wording you approve in advance. Every automated message says it is automated. Anything beyond taking a name, suburb, job and callback time is handed to a person, and anyone who asks for a person gets one. We only ever message people who have contacted your business, and your customers' details are handled under the Australian Privacy Act.
Four steps, no lock-in
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A 15-minute call
You talk, we listen. We tell you straight whether we can help and which offer fits. No price before we've understood the business.
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We set it up
The website goes live within 7 days of receiving your content. The missed-call divert sits on your existing number and you can switch it off any time.
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14 days, watched
Every text and reply is watched by a person during the pilot. You mark each lead quoted, won or lost.
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The numbers decide
You get the report. Continue on Recover with the pilot credited as the setup fee, or stop. Either way the report is yours.
The short list
- No bought, written or incentivised reviews, and no review gating
- No guaranteed rankings. Nobody can honestly promise them
- No messages to anyone who has not contacted your business
- No keywords stuffed into your Google listing name. It gets listings suspended
- No call recording without a notice message
- No holding your assets. Website, domain, listing and number stay in your name
Each of these breaks Google's guidelines, the Australian Consumer Law, the Spam Act or surveillance law. We'd rather lose the sale.
Tell us what's going on
A few lines is plenty. We reply by email the same or next business day and suggest a time for the 15-minute call. Or email hello@wattleford.com.au directly.